The name being mentioned in the story is Starfield – a game that has been creating countless controversies over the past time. Since its launch, Bestheda’s project has also created a great reputation thanks to its new, unique and potentially interesting playing style. But over time, Starfield gradually became inferior to other blockbusters released later. Along with this decline, more negative reviews on Steam also appeared, thereby pushing Starfield’s rating down to “Mixed” on the platform.
After all, this is quite normal as most single-player games will see the number of players drop sharply after gamers have completed the plot. However, with the increasing number of negative reviews, it is not difficult to understand that Bestheda must find a way to restore the reputation of its masterpiece. But instead of calmly listening and resolving requests and feedback from gamers, Bestheda chose a relatively wrong option.
Accordingly, employees of Bestheda’s customer service team vehemently criticized players for saying Starfield is a boring game. Specifically, not only does he not listen to suggestions, Bestheda believes that if players are too bored, they can try creating many different characters – which will help players feel like they are experiencing a completely new game. In addition, they believe that even if they play Starfield for hundreds of hours, the game will still have the same value with New Game Plus mode. Besides, they also listed countless other positive elements of Starfield, while also mocking comments that Starfield doesn’t have many interesting highlights.
Anger at negative Steam reviews from publishers is quite rare, as most are aware that this will be an inevitable loss. So it’s strange to see a big distributor like Bestheda handling the problem like that. Of course, these responses were severely ridiculed by gamers afterwards. It seems that Bestheda believes that Steam’s ratings have a big impact on visibility on the platform.
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