Japan’s Nintendo also announced donations to those affected by the Noto Peninsula earthquake Image via www.nintendo.co.jp
© Nintendo
The tragedy struck the west coast of Japan on New Year’s Day with a 7.6 magnitude earthquake. The earthquake devastated the Noto Peninsula and left 213 people dead according to the Associated Press on Thursday. Thankfully, just like after the March 11, 2011 earthquake, people are stepping up to help. Among those helping with relief was Japan’s Nintendo.
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— 任天堂株式会社(企業広報・IR) (@NintendoCoLtd) January 16, 2024
We would like to express our deepest sympathies to those affected by the 2024 Noto Peninsula earthquake.
We will repair our products free of charge if required by people in areas where the Disaster Relief Act is applicable in response to the 2024 Noto Peninsula earthquake, within six months of its implementation. apply the Disaster Relief Act in each region. In addition, we will donate 50 million yen through the Japanese Red Cross to support those affected by the disaster.
For repair requests from areas covered by the 2024 Noto Peninsula Earthquake Disaster Relief Act, please see the following page.
https://nintendo.co.jp/support/information/2024/0116.htmlWe pray for the speedy recovery of all those affected.
In an announcement on January 16, Nintendo announced that it would donate 50 million yen (about $340,000) to the Japanese Red Cross and provide free repair services on Nintendo consoles to those who people affected by the earthquake in the next six months.
There are some regulations regarding free repairs. As noted above, the free repair period will only last six months after an area applies for disaster relief through the Japan Disaster Relief Act. Luckily, Nintendo has a link to the Japanese government’s disaster relief page for people to confirm if they can apply for free repairs.
Nintendo also notes on the homepage that repairs will be in accordance with the homepage’s service guidelines. So if a system is beyond repair, the company won’t repair it. Nintendo also notes that certain 3DS systems are no longer repairable, and users should check to see which 3DS systems are repairable. The Wii U system and Wii U peripherals are also limited in what can and cannot be repaired. Nintendo has provided a link for Wii U users to check to see what can be repaired. Many older Nintendo systems are also no longer repairable, and the company has provided a link for consumers to confirm which systems are not repairable for free.
Source: Nintendo (link 2, link 3) via Otakomu, Japanese Government Cabinet Office, Associated Press